This Privacy Policy explains how Jewel ML Inc. (“Jewel ML”, “we”, “us”, or “our”) handles data in connection with our website at www.jewelml.com and our browser extensions, “Jewel ML Staging” and “Jewel ML Helper” (the “Extensions”).

1. About us and the Extensions

Jewel ML Inc. is located at 6 St Johns Ln, New York, NY 10013, USA. We provide AI-powered personalization and product-recommendation technology for e-commerce businesses.

The Extensions are internal tools used by authorized Jewel ML personnel and, where applicable, our customers’ implementation staff to configure, preview, position, and quality-assure Jewel ML recommendation placements on a customer’s web pages during setup and testing. They are not intended for, or marketed to, the general public or to shoppers.

2. What information we collect

Through the Extensions

• Web page content and structure — to preview and position placements, the Extensions may read the content and document structure (the DOM) of the specific web pages on which a user is actively configuring or testing placements, solely for that purpose.
• Configuration and diagnostic data — placement settings, selected page elements, and technical information needed to render previews and verify correct behavior.
• Authentication information — where a user signs in to use Jewel ML tooling, the limited credentials or tokens needed to authenticate that user.

The Extensions are not designed to collect shoppers’ personal or sensitive information, and they do not collect web browsing activity for advertising, profiling, or any purpose unrelated to configuring and testing Jewel ML placements.

Through our website

• Information you provide — such as your name, business email, company, and message when you contact us, request a demo, or subscribe to updates.
• Basic usage data — standard analytics and cookie data (such as IP address, browser type, and pages viewed) used to operate and improve the site.

3. How we use information

• To provide, operate, and improve the Extensions and the staging, configuration, and QA functionality they support.
• To respond to enquiries, provide demos and customer support, and operate our website.
• To maintain security, prevent abuse, and ensure our systems work correctly.
• To comply with applicable law.

4. How we share information

We do not sell data, and we do not use or share data to serve personalized, re-targeted, or interest-based advertising. We share information only with:

• Service providers that host our infrastructure and support our operations, under contracts that require them to protect the data and use it only to provide services to us.
• Authorities or advisers where necessary to comply with law, respond to lawful requests, or protect our rights and users.

5. Data security

We transmit information handled by the Extensions over encrypted connections (HTTPS) and apply reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, but we work to protect the information we handle.

6. Data retention and your choices

We retain information only as long as needed for the purposes described above or as required by law, and then delete or de-identify it. If you would like to ask about, access, or delete information associated with you, contact us at contact@jewelml.com and we will respond within a reasonable time.

7. Google API Services / Chrome Web Store Limited Use disclosure

Jewel ML’s use and transfer of information received from Google APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. Specifically:

• We use data accessed through the Extensions only to provide and improve the configuration, preview, and quality-assurance features described in this policy and on each Extension’s Chrome Web Store page.
• We do not transfer this data to third parties except as necessary to provide or improve those features, to comply with applicable law, to protect against security threats or abuse, or as part of a merger or acquisition with appropriate consent.
• We do not use or transfer this data for serving personalized, re-targeted, or interest-based advertisements.
• We do not sell this data, and we do not allow humans to read it except with your consent, for security purposes, to comply with law, or where the data has been aggregated and anonymized for internal operations.

8. Children

Our website and Extensions are intended for businesses and are not directed to children, and we do not knowingly collect personal data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

10. Contact us

Jewel ML Inc.
6 St Johns Ln, New York, NY 10013, USA
Email: contact@jewelml.com

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