Pottery Barn Kids sparks imagination with AI‑curated design

Pottery Barn Kids brings children’s dream rooms to life, and with Jewel ML personalization, each shopper feels like they’re creating magic.

Challenge

• Parents need help navigating a vast catalog of furniture, bedding and décor for different ages.
• Generic product grids couldn’t surface the most inspiring pieces for unique tastes and budgets.
• The team sought a low-effort solution that would continuously learn and adapt as trends evolved.

Solution

Jewel ML’s no-code AI platform delivered bespoke recommendations across the site, highlighting curated collections and complementary items based on each visitor’s preferences, browsing patterns and context. The platform also provided insights to merchandising teams for refining assortments and storytelling.

Impact

• Noticeable uplift in digital sales and average basket values.
• Engagement with product lists and click-to-cart actions more than doubled.
• Conversion rates climbed significantly, proving that relevant inspiration drives confident purchases.

Why it mattered

to Pottery Barn Kids As a brand dedicated to safe, high-quality children’s furnishings, Pottery Barn Kids needed to inspire trust and imagination online. Jewel ML helped the brand recreate its in-store magic through personalized browsing.

Future

Pottery Barn Kids plans to extend AI-driven personalization into its mobile apps and seasonal gift guides, ensuring every family finds the perfect pieces for their growing kids.

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